These are our terms and conditions for the use of our website sea-of-serenity.sumupstore.com and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Sea of Serenity may at any time make changes to or remove part of this website without any liability to customers for such changes. Sea of Serenity reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:-
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Cancelling an order
I do not accept cancellations
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.
Delivery
Items will be send when payment has cleared. Sea of Serenity assumes no responsibility for damages during transport or damages caused from any delays beyond its control. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns Policy
All my jewellery is handmade using sterling silver 925. The jewellery I make may show signs of workmanship. This means my jewellery is handcrafted and there maybe some natural imperfections. If your are not happy with your purchase from Sea of Serenity please don’t hesitate to contact me. You will have 14 days from receiving your item in order to return it. Returns will be accepted if the item is unworn and in it’s original packaging. If your item is faulty we will aim to resolve the matter. If we can not resolve the matter you will have 14 days from receiving your item to return where a full refund will be given. Returns will be accepted if in it’s original packaging. Please allow 7 working days for a refund to be processed. You are responsible for the return postage. The following items can not be returned or exchanged: •Earring are non-refundable due to hygiene reasons. • Custom or personalised orders • Items on sale Conditions of return: Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.